FREQUENTQUESTIONS HELPFUL ANSWERS
About the rooms we design, how a project runs, and contacting us.
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us anything
FAQ
Not answered here? Write or call, and a designer will reply within one working day.
Living rooms, bedrooms, home offices, dining rooms, children’s rooms and entryways, one at a time or several together. If the room you have in mind is not on that list, ask us anyway.
Send us a message through the contact page, or call (719) 701-8266. Tell us which room it is, what is not working in it and what you would like to keep. Photographs help if you have them.
Most projects begin with a video call and a set of photographs, and much of the design can be done that way. Whether a designer can visit depends on where you live, so ask when you get in touch.
No. We plan around the pieces you want to keep and only suggest new ones where they solve a problem. Some rooms change completely by being rearranged.
It depends on the size of the job, how quickly decisions are made and how long the pieces you choose take to arrive. After the first conversation we give you a timeline for your room.
It depends on the service and the number of rooms. We give you a written price for the work before anything starts, and nothing is charged that was not agreed first.
You do, from the list we give you, and from wherever you choose. If an item is unavailable we suggest another that does the same job.
Yes. We keep you posted by email, and by text as well if you sign up for text updates.
No. Consent to texts is not a condition of purchase or service. You can work with us entirely by email and phone.
Your mobile information will not be shared with any third party for marketing purposes. The Privacy policy explains how we handle it.
Reply STOP to any message from us. You will receive a single confirmation and no further texts. Reply HELP for help.